Applications Support Consultant Sharepoint
Hybrid - US
Applications Support Consultant Sharepoint
Full Time • Hybrid - US
Job Title: Applications Support Consultant (SharePoint & Web Applications)
Job Code: OH 804174
Client: City of Columbus – Department of Technology
Location: Columbus, OH (Hybrid)
Duration: Long-term Contract
Job Code: OH 804174
Client: City of Columbus – Department of Technology
Location: Columbus, OH (Hybrid)
Duration: Long-term Contract
Position Overview
The City of Columbus Department of Technology is seeking an experienced IT Applications Support Consultant to provide support, maintenance, and enhancement of SharePoint and web-based applications. The ideal candidate will have strong technical support experience, excellent communication and documentation skills, and the ability to work directly with business users to gather requirements and resolve application issues.
Key Responsibilities
• Provide technical support for SharePoint and web-based applications
• Troubleshoot, analyze, and resolve application issues and production problems
• Utilize configuration management, design, and debugging tools to support application environments
• Develop code enhancements, fixes, and application improvements following technical standards
• Work directly with business users to gather requirements and ensure solutions meet business needs
• Review project workplans and execute assigned tasks effectively
• Provide status updates and communicate progress to team leads
• Identify, track, and resolve project risks and issues
• Develop contingency plans when necessary
• Create and maintain detailed system and technical documentation
• Participate in process improvement initiatives and recommend solution enhancements
• Troubleshoot, analyze, and resolve application issues and production problems
• Utilize configuration management, design, and debugging tools to support application environments
• Develop code enhancements, fixes, and application improvements following technical standards
• Work directly with business users to gather requirements and ensure solutions meet business needs
• Review project workplans and execute assigned tasks effectively
• Provide status updates and communicate progress to team leads
• Identify, track, and resolve project risks and issues
• Develop contingency plans when necessary
• Create and maintain detailed system and technical documentation
• Participate in process improvement initiatives and recommend solution enhancements
Required Skills & Experience
• Bachelor's Degree or equivalent technical education
• 6+ years of experience in technical support and application projects
• Experience supporting SharePoint and web applications
• Experience with configuration management, design, and debugging tools
• Strong troubleshooting and problem-solving skills
• Experience gathering business requirements and working with end users
• Strong documentation and technical writing skills
• Ability to work independently and collaboratively within a team environment
• Excellent communication and stakeholder management skills
• 6+ years of experience in technical support and application projects
• Experience supporting SharePoint and web applications
• Experience with configuration management, design, and debugging tools
• Strong troubleshooting and problem-solving skills
• Experience gathering business requirements and working with end users
• Strong documentation and technical writing skills
• Ability to work independently and collaboratively within a team environment
• Excellent communication and stakeholder management skills
Primary Skills
SharePoint, Web Applications, Technical Support, Application Support, Configuration Management, Debugging Tools, Requirements Gathering, System Documentation, Troubleshooting, Process Improvement, Risk Management, User Support, Technical Documentation, Business Analysis
Best Regards,
Ravi Chauhan
Senior Technical Recruiter
S R International Inc
Neuqua Professional Building 2272, 95th Street, Suite #320 Naperville, IL 60564
Cell: 978-797-1098
Email ravic@sriiusa.com
Tomorrow is the First Blank Page of a 365 page book, Write a good one - Brad Paisley
Flexible work from home options available.
About SR International INC.
SR International has been a leading name among the IT consulting companies with offices in US and India. For past 16 years, our industry experience and domain knowledge have enabled us to provide innovative solutions to our customers.
Who We Are
Who We Are
We Are Leading IT Based Solution Providers
Today, the world of business information represents the realization of our collective efforts toward improving the future. Held only by the limits of our imagination, the business world is accelerating at an ever-increasing pace. Imagine a better way of doing business, of implementing the perfect software, of refining practice or business integration. All it takes are benchmark standards in service, support, and technical know-how, which have been our bread and butter.
Our Vision.
Our Vision.
Established in 2002, SR International Inc is one of the fastest growing and reputed provider of Information Technology Services and Solutions in the USA. Since our inception, we have been a trusted IT partner for our clients. We take pride in our highly skilled IT Resources and unique engagement model. We have been consistently delivering on our promises as a high-performance team. Our expertise in Cloud Computing, Mobility, Web Technologies, ERP and CRM are second to none. Our industry-leading flagship product iMathSmart is re-defining math learning experience for school students.
Career At SR International
At SR International, we treat our consultants like family. Our business and our reputation have been built and maintained by quality resources working onboard, so it’s important for us to maintain the quality resource pool.
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