Lead Technical Business Analyst
Hybrid - US
Lead Technical Business Analyst
Full Time • Hybrid - US
Job Title: Senior Technical Business Lead
Job Code: PA 813572
Client: Commonwealth of Pennsylvania – PEMA
Location: Harrisburg, PA – Hybrid/Local
Work Location: 1310 Elmerton Ave, Harrisburg, PA 17110
Duration: Contract through 06/30/2027
Interview: First round via Microsoft Teams
Closing Date: 10/14/2026 at 4:00 PM
Client: Commonwealth of Pennsylvania – PEMA
Location: Harrisburg, PA – Hybrid/Local
Work Location: 1310 Elmerton Ave, Harrisburg, PA 17110
Duration: Contract through 06/30/2027
Interview: First round via Microsoft Teams
Closing Date: 10/14/2026 at 4:00 PM
Position Overview
The Commonwealth of Pennsylvania is seeking a Senior Technical Business Lead to support the Pennsylvania Emergency Management Agency (PEMA) and Office of State Fire Commissioner (OSFC) application development teams. This role bridges business needs and technical solutions, working directly with management and application teams to address IT business needs, technical issues, and application support.
Location Requirement
- Candidates should ideally reside in Harrisburg or surrounding areas.
- Hybrid position requiring onsite work at the PEMA headquarters 2–3 days per week, with flexibility as needed.
Required Skills
- 5+ years of DevOps experience
- 5+ years of Scrum/Agile/Iterative/Waterfall development
- 5+ years of IT Project Management
- 2+ years of ITSM experience, including Remedy and ServiceNow
- Strong problem-solving, analytical, and communication skills
- Ability to understand and gather client requirements
- Strong presentation skills
- Ability to gather and interpret data
- Ability to explain technical concepts to technical and non-technical stakeholders
- Knowledge of quality standards, legislation, and industry best practices
- Ability to work effectively under pressure and meet deadlines
- Experience gathering tasks and requirements with security and accessibility considerations
- Broad knowledge of technologies and applications
Preferred Skills
- Experience with application modernization projects
- Experience with COTS product adoption
- Experience supporting application development teams
- Experience with Incident Management and Change Management
Key Responsibilities
- Plan and coordinate daily stand-ups with development teams.
- Work directly with PEMA/OSFC management to solve IT business needs and problems.
- Collaborate with application teams to identify and resolve technical issues.
- Lead Incident Management and Change Management activities.
- Provide weekly status updates on projects, tasks, and initiatives.
- Maintain application inventory and application support documentation.
- Organize and maintain the PEMA/OSFC application portfolio.
- Review business requirements and collaborate with development teams on level-of-effort estimates.
- Support adoption of COTS products.
- Gather tasks and requirements while considering security and accessibility.
- Build strong relationships with clients, colleagues, and technical teams.
Primary Skills
DevOps, IT Project Management, ITSM, ServiceNow, Remedy, Scrum, Agile, Iterative Development, Waterfall, Business Requirements, Incident Management, Change Management, Application Development Lifecycle, Application Modernization, COTS, Security, Accessibility, Stakeholder Management, Presentation Skills
Flexible work from home options available.
About SR International INC.
SR International has been a leading name among the IT consulting companies with offices in US and India. For past 16 years, our industry experience and domain knowledge have enabled us to provide innovative solutions to our customers.
Who We Are
Who We Are
We Are Leading IT Based Solution Providers
Today, the world of business information represents the realization of our collective efforts toward improving the future. Held only by the limits of our imagination, the business world is accelerating at an ever-increasing pace. Imagine a better way of doing business, of implementing the perfect software, of refining practice or business integration. All it takes are benchmark standards in service, support, and technical know-how, which have been our bread and butter.
Our Vision.
Our Vision.
Established in 2002, SR International Inc is one of the fastest growing and reputed provider of Information Technology Services and Solutions in the USA. Since our inception, we have been a trusted IT partner for our clients. We take pride in our highly skilled IT Resources and unique engagement model. We have been consistently delivering on our promises as a high-performance team. Our expertise in Cloud Computing, Mobility, Web Technologies, ERP and CRM are second to none. Our industry-leading flagship product iMathSmart is re-defining math learning experience for school students.
Career At SR International
At SR International, we treat our consultants like family. Our business and our reputation have been built and maintained by quality resources working onboard, so it’s important for us to maintain the quality resource pool.
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