Benefits & Eligibility Specialist
RupaKunde Team
Benefits & Eligibility Specialist
Full Time • RupaKunde Team
Job Title: Benefits & Eligibility Specialist (UI Adjudicator)
Job Code: AZ 11650
Client: State of Arizona – Arizona Department of Economic Security (AZDES)
Location: Phoenix, AZ (100% Onsite – Local Candidates Only)
Duration: 8 Weeks (Contract-to-Hire Opportunity)
Work Hours: Monday – Friday | 8:00 AM – 5:00 PM (40 Hours/Week)
Work Location: 1789 W Jefferson St., 2nd Floor, Phoenix, AZ 85007
Closing Date: July 13, 2026 @ 4:00 PM
Position Overview
The Arizona Department of Economic Security (AZDES) is seeking a Benefits & Eligibility Specialist (UI Adjudicator) to review applications for public assistance programs, conduct applicant interviews, verify documentation, and determine eligibility for benefits. The ideal candidate will have strong customer service, communication, and interviewing skills, with the ability to work in a fast-paced, onsite environment.
Required Skills
- 2+ years of Customer Service experience
- Strong written and verbal communication skills
- High School Diploma or equivalent
- Ability to work 100% onsite
- Reliable transportation
- Strong interviewing, fact-gathering, and problem-solving skills
Preferred Skills
- Experience performing Eligibility Reviews
- Previous UI or Insurance Adjudicator experience
- Public Assistance or Benefits Administration experience
- Case Management experience
Key Responsibilities
- Review applications for public assistance programs and determine eligibility.
- Conduct applicant interviews and gather required information.
- Verify application accuracy and supporting documentation.
- Follow up with applicants to obtain missing or additional information.
- Maintain accurate case records and ensure compliance with program guidelines.
- Communicate eligibility decisions professionally and accurately.
- Provide excellent customer service while handling sensitive information.
Primary Skills
Customer Service, Benefits Eligibility, UI Adjudication, Eligibility Reviews, Public Assistance, Interviewing, Case Management, Documentation Verification, Customer Support, Communication Skills, Insurance Adjudication, Fact Gathering, Problem Solving, Benefits Administration.
About SR International INC.
SR International has been a leading name among the IT consulting companies with offices in US and India. For past 16 years, our industry experience and domain knowledge have enabled us to provide innovative solutions to our customers.
Who We Are
Who We Are
We Are Leading IT Based Solution Providers
Today, the world of business information represents the realization of our collective efforts toward improving the future. Held only by the limits of our imagination, the business world is accelerating at an ever-increasing pace. Imagine a better way of doing business, of implementing the perfect software, of refining practice or business integration. All it takes are benchmark standards in service, support, and technical know-how, which have been our bread and butter.
Our Vision.
Our Vision.
Established in 2002, SR International Inc is one of the fastest growing and reputed provider of Information Technology Services and Solutions in the USA. Since our inception, we have been a trusted IT partner for our clients. We take pride in our highly skilled IT Resources and unique engagement model. We have been consistently delivering on our promises as a high-performance team. Our expertise in Cloud Computing, Mobility, Web Technologies, ERP and CRM are second to none. Our industry-leading flagship product iMathSmart is re-defining math learning experience for school students.
Career At SR International
At SR International, we treat our consultants like family. Our business and our reputation have been built and maintained by quality resources working onboard, so it’s important for us to maintain the quality resource pool.
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