IT Security and Support Contractor
Hybrid - US
IT Security and Support Contractor
Full Time • Hybrid - US
Job Title: IT Security & Support Contractor
Job Code: PA 804048
Client: Commonwealth of Pennsylvania – Public Utility Commission (PUC)
Location: Dauphin County, PA (Hybrid)
Job Code: PA 804048
Client: Commonwealth of Pennsylvania – Public Utility Commission (PUC)
Location: Dauphin County, PA (Hybrid)
Position Overview
The Pennsylvania Public Utility Commission (PUC) is seeking an IT Security & Support Contractor with at least 2 years of experience in information security and helpdesk support. This cross-functional role will support both Security Operations and IT Help Desk teams by assisting with incident management, vulnerability tracking, technical support, network monitoring, and compliance initiatives.
Required Skills & Experience
• 2+ years of Information Security support experience
• 2+ years of Helpdesk/Desktop Support experience
• Experience with Microsoft Server and Workstation Operating Systems
• Experience with Microsoft 365 / O365 administration and support
• Experience with incident reporting and ticketing systems
• Experience with network and computer security tools
• Experience reviewing and analyzing security logs and reports
• Knowledge of cybersecurity standards, frameworks, and best practices
• Knowledge of business process analysis methodologies
• Experience with Tenable and Splunk
• Strong analytical, troubleshooting, and problem-solving skills
• Excellent communication and collaboration abilities
• Associate Degree or current IT certifications
• 2+ years of Helpdesk/Desktop Support experience
• Experience with Microsoft Server and Workstation Operating Systems
• Experience with Microsoft 365 / O365 administration and support
• Experience with incident reporting and ticketing systems
• Experience with network and computer security tools
• Experience reviewing and analyzing security logs and reports
• Knowledge of cybersecurity standards, frameworks, and best practices
• Knowledge of business process analysis methodologies
• Experience with Tenable and Splunk
• Strong analytical, troubleshooting, and problem-solving skills
• Excellent communication and collaboration abilities
• Associate Degree or current IT certifications
Primary Skills
Information Security, Helpdesk Support, Microsoft Server, Microsoft 365, O365, Tenable, Splunk, Incident Management, Vulnerability Management, Security Monitoring, Network Security, Ticketing Systems, Security Logs, Technical Support, Cybersecurity, Troubleshooting
Flexible work from home options available.
About SR International INC.
SR International has been a leading name among the IT consulting companies with offices in US and India. For past 16 years, our industry experience and domain knowledge have enabled us to provide innovative solutions to our customers.
Who We Are
Who We Are
We Are Leading IT Based Solution Providers
Today, the world of business information represents the realization of our collective efforts toward improving the future. Held only by the limits of our imagination, the business world is accelerating at an ever-increasing pace. Imagine a better way of doing business, of implementing the perfect software, of refining practice or business integration. All it takes are benchmark standards in service, support, and technical know-how, which have been our bread and butter.
Our Vision.
Our Vision.
Established in 2002, SR International Inc is one of the fastest growing and reputed provider of Information Technology Services and Solutions in the USA. Since our inception, we have been a trusted IT partner for our clients. We take pride in our highly skilled IT Resources and unique engagement model. We have been consistently delivering on our promises as a high-performance team. Our expertise in Cloud Computing, Mobility, Web Technologies, ERP and CRM are second to none. Our industry-leading flagship product iMathSmart is re-defining math learning experience for school students.
Career At SR International
At SR International, we treat our consultants like family. Our business and our reputation have been built and maintained by quality resources working onboard, so it’s important for us to maintain the quality resource pool.
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