Internal External Business Requirements Coordinator
Full Time • Ivy dutta-PA
Commonwealth of PA 2 - Internal External Business Requirements Coordinator- 793957- Hybrid
Respond by Date: 02/17/26 02:00 PM
Hybrid position - on-site required Mondays and Tuesdays at Rachel Carson Office Building
Required Experience:
- Required: 2+ years full-time experience managing projects, program management, or process administration (does not need to be in an official capacity as a project/program manager).
- Required: 3+ years full-time experience dealing directly with customers.
- Required: 1+ years of experience in vendor management.
- Required: Strong leadership and organizational skills.
The Conservation and Environment Delivery center is seeking the talent of someone with strong administrative skills to help manage the business requirements for the Commonwealth’s software procurement approval process. This position will focus on facilitating and processing agency requests received by the Delivery Center from supported agencies, ensuring clear, consistent communication with customers throughout the process. In addition, this role is responsible for maintaining and overseeing the Delivery Center’s tracking of over 100 active software renewals, ensuring accurate status reporting, timely coordination, and proactive follow-up to support successful renewals.
The software approval process is long and complex, in addition to the software renewals there is currently a backlog of approval requests. To succeed in this position, candidates must be self-starters who are highly organized and detail-oriented, with strong customer service and communication skills.
This is a hybrid position where the selected candidate will be required to work two days a week in office.
Primary Responsibilities Include:
• Working directly with customers in our agencies to gather and document business requirements needed to comply with established policy and procedures within the organization.
• Gathering, preparing, and submitting information and documentation to the various security, legal and administrative approvers required in the process.
• Meeting with a diverse group of stakeholders, to include legal, business, and security teams, to help ensure timely processing and approval of business requests.
• Reviewing, interpreting, and providing input on contract agreements and other business-related contractual documents.
• Collaborating with vendors ensuring clear communication of Commonwealth requirements and cloud use documentation where required.
• Researching whether there is already a current solution in use in the Commonwealth that would meet the documented business needs.
• Providing general guidance to our customers on the business approval process and its underlying policies and processes.
• Overall tracking and managing of the backlog of requests.
• Facilitating any requests for additional information that may arise during the approval process.
• Serving as an overall point of contact and subject matter expert for both agency and delivery center staff.
Compensation: $50.00 - $55.00 per hour
About SR International INC.
SR International has been a leading name among the IT consulting companies with offices in US and India. For past 16 years, our industry experience and domain knowledge have enabled us to provide innovative solutions to our customers.
Who We Are
Who We Are
We Are Leading IT Based Solution Providers
Today, the world of business information represents the realization of our collective efforts toward improving the future. Held only by the limits of our imagination, the business world is accelerating at an ever-increasing pace. Imagine a better way of doing business, of implementing the perfect software, of refining practice or business integration. All it takes are benchmark standards in service, support, and technical know-how, which have been our bread and butter.
Our Vision.
Our Vision.
Established in 2002, SR International Inc is one of the fastest growing and reputed provider of Information Technology Services and Solutions in the USA. Since our inception, we have been a trusted IT partner for our clients. We take pride in our highly skilled IT Resources and unique engagement model. We have been consistently delivering on our promises as a high-performance team. Our expertise in Cloud Computing, Mobility, Web Technologies, ERP and CRM are second to none. Our industry-leading flagship product iMathSmart is re-defining math learning experience for school students.
Career At SR International
At SR International, we treat our consultants like family. Our business and our reputation have been built and maintained by quality resources working onboard, so it’s important for us to maintain the quality resource pool.
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