Product Specialist 5 (PS5) – AI Chatbot Developer
Full Time • Farooq- OH
ob Title: Product Specialist 5 (PS5) – AI Chatbot Developer
Job Code: OH 790669
Client: State of Ohio – JFS
Location: Remote (Ohio)
Note: Occasional onsite meetings/workshops may be required at Rhodes State Office Tower, Columbus, OH
Duration: Through 06/30/2026
Interview: Microsoft Teams
Hiring Manager (AM): Ashley Hetman
Closing Date: 01/15/2026
Client: State of Ohio – JFS
Location: Remote (Ohio)
Note: Occasional onsite meetings/workshops may be required at Rhodes State Office Tower, Columbus, OH
Duration: Through 06/30/2026
Interview: Microsoft Teams
Hiring Manager (AM): Ashley Hetman
Closing Date: 01/15/2026
Rate
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$70/hr W2 (all inclusive)
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$80/hr 1099 / C2C
Job Description
The State of Ohio – JFS is seeking an experienced AI Chatbot Developer / AI Engineer to design, build, and maintain intelligent conversational solutions. This role focuses on developing both traditional and Generative AI chatbot solutions using Microsoft Bot Framework, Microsoft Copilot Studio, and Google Cloud Contact Center AI (CCAI), along with supporting and modernizing SharePoint On-Prem (2016) applications to M365.
The ideal candidate will have strong hands-on experience in AI chatbot development, prompt engineering, API integrations, and Microsoft Power Platform technologies, with the ability to deliver secure, scalable, and user-friendly AI solutions that enhance customer experience and workforce efficiency.
Key Responsibilities
- Design, develop, and maintain AI and GenAI chatbot solutions using Microsoft Bot Framework, Copilot Studio, and Google CCAI
- Build and modernize SharePoint On-Prem applications to M365 solutions
- Architect conversational AI solutions, including user flows, APIs, and system integrations
- Develop Generative AI solutions using AWS Bedrock and related AWS services
- Implement and tune NLP techniques to improve chatbot accuracy and performance
- Train, deploy, monitor, and optimize AI models and chatbot performance
- Create dashboards and reports to analyze chatbot usage and effectiveness
- Design natural, intuitive, and human-like conversational experiences
- Ensure compliance with data privacy, security, and governance standards
- Collaborate with business analysts, UX designers, project managers, and AI CoE teams
- Lead proof-of-concept (POC) initiatives for emerging AI technologies
- Create Copilot plugins, custom copilots/agents, and automate workflows using Power Automate
- Integrate AI solutions with SharePoint, Teams, Outlook, Microsoft Graph, and enterprise data sources
- Produce technical documentation using Word, PowerPoint, Visio, and SharePoint
Required Skills & Qualifications
- Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience)
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5+ years of IT experience, including:
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5 years .NET development
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2+ years SharePoint experience
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3+ years AI Chatbot development using Microsoft Bot Framework (mandatory)
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5 years .NET development
- Experience with Microsoft Copilot Studio, Azure Bot Service, Azure AI Search, Azure AI Language, Azure OpenAI, Graph API, Semantic Kernel
- Experience integrating chatbots with Outlook, SharePoint, Teams, and third-party APIs
- Strong GenAI experience including prompt engineering, RAG, and model fine-tuning
- Experience with Google CCAI Services (preferred)
- Experience developing GenAI solutions using AWS services (including Bedrock)
- Strong programming skills in C#, .NET, JavaScript, and Python
- Experience with M365, Power Apps, Power Automate, Power BI
- Ability to modernize SharePoint 2016 On-Prem applications to M365
- Excellent communication, consulting, and stakeholder engagement skills
Preferred Qualifications
- Master’s degree in a related discipline
- Experience leading architecture and POC initiatives
- Experience working with governance and compliance teams
- Public sector or enterprise-scale AI implementation experience
Compliance & Screening Requirements
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FBI/BCI fingerprinting required
- Government equipment must not be used outside the United States
- Candidate must agree to all State of Ohio and JFS security and compliance requirements
Primary Skills (Keywords)
SharePoint, Microsoft Bot Framework, Microsoft Chatbot Developer, Copilot Studio, AI Chatbot Development, Generative AI, Power Platform, Word, PowerPoint, Visio, UX Designers, Business Analysts
Compensation: $70.00 per hour
About SR International INC.
SR International has been a leading name among the IT consulting companies with offices in US and India. For past 16 years, our industry experience and domain knowledge have enabled us to provide innovative solutions to our customers.
Who We Are
Who We Are
We Are Leading IT Based Solution Providers
Today, the world of business information represents the realization of our collective efforts toward improving the future. Held only by the limits of our imagination, the business world is accelerating at an ever-increasing pace. Imagine a better way of doing business, of implementing the perfect software, of refining practice or business integration. All it takes are benchmark standards in service, support, and technical know-how, which have been our bread and butter.
Our Vision.
Our Vision.
Established in 2002, SR International Inc is one of the fastest growing and reputed provider of Information Technology Services and Solutions in the USA. Since our inception, we have been a trusted IT partner for our clients. We take pride in our highly skilled IT Resources and unique engagement model. We have been consistently delivering on our promises as a high-performance team. Our expertise in Cloud Computing, Mobility, Web Technologies, ERP and CRM are second to none. Our industry-leading flagship product iMathSmart is re-defining math learning experience for school students.
Career At SR International
At SR International, we treat our consultants like family. Our business and our reputation have been built and maintained by quality resources working onboard, so it’s important for us to maintain the quality resource pool.
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