Windows Desktop OS/SCCM Technician (Lycoming County, PA) PA

Windows Desktop OS/SCCM Technician (Lycoming County, PA)

Full Time • PA
Replies within 24 hours
***Prefer to have candidates from Lycoming County, but candidates in other counties may be considered based on qualifications and candidate availability.***



***This requisition will feature first round interviews via Teams.***


***Start date for this position is as soon as possible.***




Commonwealth of PA – Windows Desktop OS/SCCM (Lycoming County) - 788402 

Start Date: ASAP

Submission Closing Date: 12/11/2025



Technical Experience and Documentation

·         Demonstrated experience in technical development and documentation.

o   General IT proficiency, including:

§  Windows Desktop OS – 10 years

§  Windows Server – 10 years

§  Active Directory – 10 years

§  PowerShell scripting – 5 years

§  Microsoft Office – 10 years

o   Technical writing and editing 5 years’ experience, including:

§  Authoring technical content

§  Editing for both clarity and formatting

o   Degree in a relevant technical or IT discipline.

Software Packaging and Deployment

·         Create software packages for SCCM with 5 years’ experience, with a focus on Autodesk and Bentley products (both also 5 years’ experience).

o   Download and prepare vendor software for packaging.

o   Perform test installations of out-of-box (OOB) software.

o   Determine the appropriate installation method (e.g., batch or PowerShell script).

o   Develop installation scripts following established standards and best practices.

o   Test and validate resulting scripts.

o   Deliver completed packages to the SCCM team for Software Center testing.

Testing Coordination and Support

·         Coordinate with technical leads, business users, and project managers during package testing.

·         Collaborate closely with testers to improve the end-user experience.

·         Address and resolve questions or issues that arise during the testing process.

Technical Troubleshooting and End-User Support

·         Resolve or assist in resolving cross-application technical issues.

·         Provide support for end-user software installation issues.

·         Manage and update Active Directory groups related to CADD support.

·         Research and recommend hardware for purchase when needed.

Communication and Teamwork, and Process Adherence

·         Provide accurate and timely status updates.

·         Demonstrate strong written and verbal communication skills.

·         Work effectively in a collaborative team environment to meet shared objectives.

·         Share application-specific knowledge across teams.

Quality, Documentation, and Process Adherence

·         Complete assigned tasks within established time estimates.

·         Follow organizational quality standards and procedures.

·         Develop, refine, and document expert practices and standards.

·         Ensure documentation is accurate, complete, and up to date.

·         Identify, track, and resolve issues, risks, and action items.

·         Stay informed about industry trends and emerging tools and apply them appropriately.

·         Proactively anticipate and resolve issues impacting the team.

Documentation, Editing, and Standards Development

·         Develop, maintain, and document expert practices and standards.

o   Ensure all documentation is accurate, complete, and aligned with established guidelines.

·         Perform technical editing of training materials.

o   Adjust layout and formatting to conform to required styles.

o   Revise text for clarity, accuracy, and consistency.
Compensation: $40.00 - $50.00 per hour




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