User Technology Support/Sys Admin (MS 365, Smartsheet, Adobe Acrobat) Ivydutta-MS

User Technology Support/Sys Admin (MS 365, Smartsheet, Adobe Acrobat)

Full Time • Ivydutta-MS
Looking for Mississippi Residents only

State of Mississippi - User Technology Support/System Admin - 148905

Duration: 2+ Years

Location: Jackson MS 39201

Work Hours: Mon-Fri - Flexible shift times -Tentative 8 AM to 5 PM (32 hours/week - Could be less). 

Posting Close Date: 10/02/2025 3:00:00 PM


Project Details  


Agency - MS Dept. of Mental Health

The position is responsible for working with end users across the office to understand their technology needs to improve their business processes and help them become more efficient.
Examples of work in this position include, but are not limited to the following:
• Business needs requirements gathering.
• Aligning staff with available technology tools to meet their needs.
• Workflow development for the use of technology and staff business needs.
• Conducting staff training on the various technology tools that are available to them.

Required Skills

Moderate knowledge of Microsoft 365 products and Adobe Acrobat
Strong verbal and written communication skills
Ability to convey technical processes into business practices

Preferred Skills

Experience with gathering business requirements
Experience with Smartsheet
End user assistance with various software




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