Customer Service Representative - CSR 3
Full Time • Ivydutta
LOOKING FOR ARIZONA RESIDENTS ONLY
AZDOR # 8069 - Taxpayer Services - Customer Service Representative - CSR 3
Interviews will be in person.
This role requires in-person work at both the Phoenix (8am - 5pm, Monday - Friday)
and Mesa (7am - 6pm, Monday -Thursday) office locations.
and Mesa (7am - 6pm, Monday -Thursday) office locations.
The work schedule will be dependent on the assigned office locations' business
hours.
hours.
Job Description:
The contractor Customer Service Representative 3 position at the Arizona
Department of Revenue is a customer-facing role focused on licensing.
Department of Revenue is a customer-facing role focused on licensing.
Responsibilities:
- This role is responsible for directly receiving, processing, and applying payments for all tax types in the forms of cash, checks, debit/credit cards, and money orders to taxpayer’s personal or business accounts, and also complete daily reconciliation and end-of-day balancing of assigned billing.
- Assisting taxpayers, processing license applications and updates, and providing information on licensing laws, rules, and procedures.
Required Skills
- 2+ years of customer service experience
- 1+ year of working in a high production environment
- Proficiency in Google Suite.
- Experience with cash handling
- Excel Experience
- Basic Math
Preferred Skills
Bilingual - Spanish
Compensation: $18.00 - $19.00 per hour
About SR International INC.
SR International has been a leading name among the IT consulting companies with offices in US and India. For past 16 years, our industry experience and domain knowledge have enabled us to provide innovative solutions to our customers.
Who We Are
Who We Are
We Are Leading IT Based Solution Providers
Today, the world of business information represents the realization of our collective efforts toward improving the future. Held only by the limits of our imagination, the business world is accelerating at an ever-increasing pace. Imagine a better way of doing business, of implementing the perfect software, of refining practice or business integration. All it takes are benchmark standards in service, support, and technical know-how, which have been our bread and butter.
Our Vision.
Our Vision.
Established in 2002, SR International Inc is one of the fastest growing and reputed provider of Information Technology Services and Solutions in the USA. Since our inception, we have been a trusted IT partner for our clients. We take pride in our highly skilled IT Resources and unique engagement model. We have been consistently delivering on our promises as a high-performance team. Our expertise in Cloud Computing, Mobility, Web Technologies, ERP and CRM are second to none. Our industry-leading flagship product iMathSmart is re-defining math learning experience for school students.
Career At SR International
At SR International, we treat our consultants like family. Our business and our reputation have been built and maintained by quality resources working onboard, so it’s important for us to maintain the quality resource pool.
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