- Receiving, transmitting, and carrying out written or verbal directives - Effective verbal de-escalation techniques and language - Evacuation procedures including the use of fire extinguishers and their operation - Proper investigation and report writing - Monitoring and operating electronic cameras or other safety related equipment such as using radio communication equipment, telephones, and emergency numbers - Respond to Hospital related codes and able to provide verbal and/or physical intervention in critical patient interactions - Maintain interpersonal relationships with patients/residents, staff, and other law enforcement personnel and visitors - Interpret and apply policies and procedures - Communicate effectively both verbally and in writing - Perform physical duties such as lifting and carrying - Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment