PA-DHS - Business Analyst 3 (BA3767860 hybrid)
Full Time • Hybrid - US
Job Title: Business Analyst 3 (Child Welfare / Human Services)
Location: Hybrid (Harrisburg, PA – Onsite 1 Day/Month Minimum)
Contract Rate: $35/hr on W2 | $40/hr on 1099
Duration: Long-Term Contract (Multiyear project)
Agency: Pennsylvania Department of Human Services (PA-DHS)
Job ID: BA3767860
Location: Hybrid (Harrisburg, PA – Onsite 1 Day/Month Minimum)
Contract Rate: $35/hr on W2 | $40/hr on 1099
Duration: Long-Term Contract (Multiyear project)
Agency: Pennsylvania Department of Human Services (PA-DHS)
Job ID: BA3767860
About the Role:
The Pennsylvania Department of Human Services (PA-DHS) is seeking an experienced Business Analyst to support the Office of Children, Youth and Families (OCYF) in its transition to a new statewide Child Welfare Case Management System (CW CM). The role is hybrid, requiring at least one onsite day per month, with some months based on candidate preference and others based on OCYF operational needs.
You will support system planning, data management, and user requirement definition related to both legacy systems (such as CWIS and Title IV-E QA) and the upcoming CW CM platform.
Key Responsibilities:
- Elicit, document, and manage business and functional requirements.
- Support User Acceptance Testing (UAT), defect tracking, and documentation.
- Assist with data quality tasks, data conversion, and system enhancements.
- Interface with subject matter experts, developers, and county agency stakeholders.
- Develop reports, presentations, and respond to internal or external stakeholder queries.
- Travel occasionally across PA to support system testing or stakeholder meetings.
- Use tools such as Microsoft Office Suite, TFS, Azure DevOps, and ServiceNow.
Required Skills & Experience:
-
7+ years of experience in business analysis for IT systems.
- Strong knowledge of software development lifecycle and UAT.
- Excellent verbal and written communication skills.
- Fluent in English, both spoken and written.
- Strong stakeholder engagement and interpersonal skills.
Highly Desired:
-
2+ years of experience in Child Welfare or Human Services projects.
-
IIBA Certification (CBAP, CCBA, etc.).
- Familiarity with CWIS, AFCARS reporting, or federal child welfare systems.
- Proficiency using Microsoft Test Manager, TFS, or Azure.
- Experience with ServiceNow for incident/request tracking.
Additional Requirements:
- Must undergo and clear Criminal History Background Check and Child Abuse History Clearance.
- Must agree to in-office presence minimum once per month (subject to change based on operational needs).
- Must be a Pennsylvania resident or willing to relocate.
Flexible work from home options available.
Compensation: $30.00 - $40.00 per hour
About SR International INC.
SR International has been a leading name among the IT consulting companies with offices in US and India. For past 16 years, our industry experience and domain knowledge have enabled us to provide innovative solutions to our customers.
Who We Are
Who We Are
We Are Leading IT Based Solution Providers
Today, the world of business information represents the realization of our collective efforts toward improving the future. Held only by the limits of our imagination, the business world is accelerating at an ever-increasing pace. Imagine a better way of doing business, of implementing the perfect software, of refining practice or business integration. All it takes are benchmark standards in service, support, and technical know-how, which have been our bread and butter.
Our Vision.
Our Vision.
Established in 2002, SR International Inc is one of the fastest growing and reputed provider of Information Technology Services and Solutions in the USA. Since our inception, we have been a trusted IT partner for our clients. We take pride in our highly skilled IT Resources and unique engagement model. We have been consistently delivering on our promises as a high-performance team. Our expertise in Cloud Computing, Mobility, Web Technologies, ERP and CRM are second to none. Our industry-leading flagship product iMathSmart is re-defining math learning experience for school students.
Career At SR International
At SR International, we treat our consultants like family. Our business and our reputation have been built and maintained by quality resources working onboard, so it’s important for us to maintain the quality resource pool.
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