Administration Assistant RupaKunde Team

Administration Assistant

Full Time • RupaKunde Team
Job Description
Central Services Bureau (CSB) with the Arizona Department of Administration (ADOA), is seeking a high-performing and detail-oriented individual for the position of an Administrative Assistant. This position will be responsible for assisting customers on behalf of client
agencies, handling all incoming & outgoing mail and managing cash and other various forms of payment at a public front desk window. Other responsibilities will include managing a shared email inbox, updating contact lists and updating procedures related to the position.
 
Responsibilities and Job Duties:
- Provides assistance to walk-in customers on behalf of client agencies, receives documentation and fee payments on behalf of client agencies and maintains a tracking log related to foot traffic at the public front desk window
- Handles incoming & outgoing mail including opening incoming mail, separating fee payments and logging those payments for client agencies that have contracted mail services
- Manages a shared team email inbox by forwarding correspondence to the appropriate team member and filing correspondence in the appropriate folders 
- Maintains policies, procedures and informational documentation related to the position, mail services and the public front desk window operations 
- Files and retains records in accordance with the State record retention schedule 
- Ad hoc projects assigned by CSB management
 
Knowledge Of:
- English, spelling and grammar
- Computer software and programs, such as Microsoft Office and Google Suite
- Standard office procedures
- Cash-handling and deposits
 
Skills In:
- Interpersonal communication, including verbal & written
- Time management
- Organization
- Customer service
- Critical thinking
- Attention to detail
 
Ability To:
  • Effectively multi-task- Handle confidential materials and information
  • Troubleshoot common inquiries      
 
Required Skills
1+ Year of Customer Service experience
 
Preferred Skills
1+ Years of Admin Experience
1+ Years of Government Experience
Compensation: $18.00 - $20.00 per hour




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