Job Description
Central Services Bureau (CSB) with the Arizona Department of Administration (ADOA), is seeking a high-performing and detail-oriented individual for the position of an Administrative Assistant. This position will be responsible for assisting customers on behalf of client
agencies, handling all incoming & outgoing mail and managing cash and other various forms of payment at a public front desk window. Other responsibilities will include managing a shared email inbox, updating contact lists and updating procedures related to the position.
Responsibilities and Job Duties:
- Provides assistance to walk-in customers on behalf of client agencies, receives documentation and fee payments on behalf of client agencies and maintains a tracking log related to foot traffic at the public front desk window
- Handles incoming & outgoing mail including opening incoming mail, separating fee payments and logging those payments for client agencies that have contracted mail services
- Manages a shared team email inbox by forwarding correspondence to the appropriate team member and filing correspondence in the appropriate folders
- Maintains policies, procedures and informational documentation related to the position, mail services and the public front desk window operations
- Files and retains records in accordance with the State record retention schedule
- Ad hoc projects assigned by CSB management
Knowledge Of:
- English, spelling and grammar
- Computer software and programs, such as Microsoft Office and Google Suite
- Standard office procedures
- Cash-handling and deposits
Skills In:
- Interpersonal communication, including verbal & written
- Time management
- Organization
- Customer service
- Critical thinking
- Attention to detail
Ability To:
- Effectively multi-task- Handle confidential materials and information
- Troubleshoot common inquiries
Required Skills
1+ Year of Customer Service experience
Preferred Skills
1+ Years of Admin Experience
1+ Years of Government Experience
Compensation: $18.00 - $20.00 per hour
About SR International INC.
SR International has been a leading name among the IT consulting companies with offices in US and India. For past 16 years, our industry experience and domain knowledge have enabled us to provide innovative solutions to our customers.
Who We Are
Who We Are
We Are Leading IT Based Solution Providers
Today, the world of business information represents the realization of our collective efforts toward improving the future. Held only by the limits of our imagination, the business world is accelerating at an ever-increasing pace. Imagine a better way of doing business, of implementing the perfect software, of refining practice or business integration. All it takes are benchmark standards in service, support, and technical know-how, which have been our bread and butter.
Our Vision.
Our Vision.
Established in 2002, SR International Inc is one of the fastest growing and reputed provider of Information Technology Services and Solutions in the USA. Since our inception, we have been a trusted IT partner for our clients. We take pride in our highly skilled IT Resources and unique engagement model. We have been consistently delivering on our promises as a high-performance team. Our expertise in Cloud Computing, Mobility, Web Technologies, ERP and CRM are second to none. Our industry-leading flagship product iMathSmart is re-defining math learning experience for school students.
Career At SR International
At SR International, we treat our consultants like family. Our business and our reputation have been built and maintained by quality resources working onboard, so it’s important for us to maintain the quality resource pool.
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